Our Workshop

A Workshop Measured in Patience

Pendulyn was founded on the understanding that a mechanical clock is not a disposable appliance. Every piece carries a history, and the work we do is intended to extend that history without erasing it.

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Our Story

How Pendulyn Came to Be

Pendulyn grew out of a single observation: that the Kinta Valley had no dedicated workshop where a household clock could receive the full attention it needed. Watch repair had modern chains. Antique dealing had its own circles. But the mantel clock sitting in a grandmother's dining room — growing slower each month, stopping at night, its chime out of step — had nowhere obvious to go.

The workshop opened at 9 Jalan Sultan Iskandar with a small bench, a good cleaning machine and the conviction that mechanical clocks deserve the same careful approach that fine watchmaking has long expected. Ipoh's shophouse heritage felt like the right address: a city that has always known how to keep old things in service.

We have since settled on three well-defined programmes that cover the most common needs — movement servicing, mainspring renewal and the full longcase or regulator restoration. Each has a published price, a written outcome and a realistic turnaround estimate. That structure is deliberate: it removes uncertainty for the owner and keeps the work focused for us.

Our Mission

What We Are Here to Do

Our mission is straightforward: to give mechanical clocks a sound working life without compromising the things that make them worth keeping. We do not restore for the collector's market, and we do not rebuild for resale. We service for the people who own these clocks and want them running in the rooms where they belong.

That means being clear about what we find, honest about what we can and cannot do, and thorough in the work we take on. It also means documenting everything — the condition note, the power reserve chart, the photographic record — so that the owner of a longcase clock has a written account they can keep alongside the piece for the next generation.

"A clock that has run for a hundred years deserves an hour of reading before a single screw is turned."

The People

Who Attends to Your Clock

Hazim Tan

Workshop Principal & Movement Specialist

Hazim has spent two decades working on mechanical movements, first through watchmaking study in Kuala Lumpur and then in clock repair. He leads every bench assessment and personally attends to all movement servicing work.

Rohani Abd Aziz

Longcase & Heritage Programmes

Rohani manages the Heritage Longcase Programme from initial site visit through to the final levelling and rate check. Her background in furniture conservation informs how she approaches case joinery and dial work.

Siti Khadijah

Client Liaison & Records

Siti handles all enquiries, condition note drafting and the documentation that accompanies each completed programme. Every owner should be able to read their clock's service record clearly; Siti makes sure that is the case.

Our Protocols

Standards We Work By

Assessment Before Work

No programme begins without a written assessment. We identify every fault, note the condition of each part, and confirm the scope of work before touching the movement.

Ultrasonic Cleaning Standard

Every serviced movement is cleaned ultrasonically before inspection under magnification. No part goes back into a movement carrying old lubricant or debris.

Measurement Before and After

For mainspring and barrel work, power reserve is measured at the start and again after completion. The results go into a written chart provided to the owner.

In-Situ Final Setting

For movement service work within the Kinta Valley, we return to the home for final beat-setting. A bench environment and a domestic floor are not the same surface.

24-Month Coverage Period

All movement service work is covered for 24 months against faults related to the service. We stand behind what we do in writing, not only in word.

Photographic Documentation

Heritage longcase clients receive a photographic record of the movement before, during and after work. This forms a permanent part of the clock's maintenance history.

Clock Repair in Ipoh — What the Work Involves

A mechanical clock runs on a sequence of controlled releases. When the sequence is disrupted — by worn pivots, dried lubricant, a fatigued mainspring or a movement that has shifted out of level — the rate suffers before the clock stops entirely. Owners often notice a gradual slowing, a chime that no longer completes, or a strike that fires at the wrong moment.

Addressing these issues properly requires the full movement to be dismantled, each component inspected under magnification, worn bushings pressed out and replaced, and the reassembled movement tested for rate over several days before it leaves the bench. This is not a job suited to estimation or shortcuts.

Pendulyn's approach to clock repair in the Kinta Valley is shaped by the types of pieces that come through the door: mantel clocks in German and French traditions, English fusee wall clocks, carriage clocks, and longcase movements ranging from modest household regulators to substantial grandfather floor clocks that have stood in Perak families for generations.

Workshop Values and Working Principles

We hold three values consistently: honesty in assessment, thoroughness in execution, and clarity in communication. These are not aspirational statements. They are the practical basis on which owners decide whether to trust a workshop with a piece that may have belonged to their family for decades.

Honesty in assessment means telling an owner when a clock is not worth the cost of the programme required to restore it. Thoroughness in execution means we do not return a movement that has been surface-cleaned rather than fully serviced. Clarity in communication means the written condition note is in plain English, not technical shorthand that only a repairer can decode.

Our location at Jalan Sultan Iskandar reflects a commitment to being physically present and accessible. Clock owners in Ipoh and across Perak should be able to drop in, discuss a piece, and leave with a clear sense of what is involved and at what cost — before committing to anything.

Next Step

Describe Your Clock to Us

Whether it is a mantel clock stopping at night or a longcase silent for years, we would like to hear about it. Use the contact form on our home page or call the workshop directly.

Request a Quotation View Our Programmes